Legal
Privacy Policy
Effective date: September 6, 2026
BrandStart LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at brandstart.nyc or engage with our services.
1. Information We Collect
Information you provide directly
When you contact us through our website, request a call, or engage our services, we may collect your name, email address, phone number, and details about your project or business. This information is provided voluntarily and is used solely to respond to your inquiry and deliver our services.
Information collected automatically
When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, pages visited, and time spent on the site. This data is collected through standard analytics tools and is used to improve website performance and user experience.
2. How We Use Your Information
We use the information we collect to respond to inquiries and schedule consultations, provide and improve our services, send updates or information relevant to your project, comply with legal obligations, and protect the security of our business and clients. We do not sell, rent, or trade your personal information to third parties.
3. Outreach
BrandStart may contact businesses via email or professional networking platforms as part of our business development efforts. We do not send SMS or text messages as part of cold outreach. Text messages are sent only to clients and prospective clients who have provided their mobile number directly to us and consented to receive them. To opt out of any communication, reply to the message or contact us at hello@brandstart.nyc.
4. SMS/Text Messaging
BrandStart LLC sends text messages only to clients and prospective clients who have provided their mobile number and consented to receive them. Messages relate to scheduling, project updates, and billing. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
5. Data Sharing
We may share your information with trusted third-party service providers who assist us in operating our business (such as email platforms, scheduling tools, and website hosting), only to the extent necessary to perform those services. These providers are contractually obligated to keep your information confidential and secure. We do not share your data with advertisers or unrelated third parties. Mobile phone numbers and SMS opt-in consent data are excluded from all such sharing and are never provided to third parties for marketing purposes.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you would like us to delete your information, please contact us and we will comply within a reasonable timeframe.
7. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather usage statistics. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to object to or restrict certain processing, or to request a copy of your data in a portable format. To exercise any of these rights, please contact us at brandstartnyc@gmail.com.
9. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: