Legal

Privacy Policy

Effective date: March 12, 2026

BrandStart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at brandstart.nyc or engage with our services.

1. Information We Collect

Information you provide directly

When you contact us through our website, request a call, or engage our services, we may collect your name, email address, phone number, and details about your project or business. This information is provided voluntarily and is used solely to respond to your inquiry and deliver our services.

Information collected automatically

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, pages visited, and time spent on the site. This data is collected through standard analytics tools and is used to improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to respond to inquiries and schedule consultations, provide and improve our services, send updates or information relevant to your project, comply with legal obligations, and protect the security of our business and clients. We do not sell, rent, or trade your personal information to third parties.

3. Cold Outreach

BrandStart may reach out to individuals and businesses via phone, email, or social media as part of our sales and marketing efforts. Any contact information used in outreach is obtained through publicly available sources or professional networks. If you receive communications from us and wish to opt out, you may do so at any time by replying to the message or contacting us directly at brandstartnyc@gmail.com. We will honor all opt-out requests promptly.

4. Data Sharing

We may share your information with trusted third-party service providers who assist us in operating our business (such as email platforms, scheduling tools, and website hosting), only to the extent necessary to perform those services. These providers are contractually obligated to keep your information confidential and secure. We do not share your data with advertisers or unrelated third parties.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you would like us to delete your information, please contact us and we will comply within a reasonable timeframe.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather usage statistics. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to object to or restrict certain processing, or to request a copy of your data in a portable format. To exercise any of these rights, please contact us at brandstartnyc@gmail.com.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: